Discover the Portal

See what else we offer

We’re delighted to be able to welcome you to our new Portal building – a learning and education hub that has everything you need to make your visit to us a great day out.

Explore the Biffa Award Gallery and discover an interactive exhibition that will whet your appetite for heading underground into the caverns. This exhibition is free and you’re welcome to have a look around whether you’re visiting for a boat trip or not. Families with young children or people who are familiar with Makaton symbols and signs might enjoy our free makaton exhibition trail which can be downloaded and printed from our website at no charge.

Dine in style in The Gongoozler, our canal-side food and drink space. Enjoy a full meal or just a snack and a drink in the inside space or outside on the balcony overlooking the canal and tunnel entrance.

Find unique arts and crafts and canalware in our all new gift shop, featuring souvenirs of your day alongside handmade homewares and gifts.

Outside you can explore our free Limestone Discovery Trail with your family to discover all about limestone, the product of our mines. Click the link to download it and print it at home, or view it with a pdf viewer on your phone or tablet.

You can also take advantage of our car parking, toilets and accessible lift to access the canal towpath and new swing bridge.

Visiting the Portal building is free of charge and you don’t need a ticket for our boat trips to come and see what we do. Come along any time 10am – 4 pm seven days a week!

If you have particular access requirements, have a read of our access statement, or get in touch if you have any other questions.