Compliments and Complaints

Compliments and Complaints INTRODUCTION We are committed to ensuring everyone has a great experience working with, or visiting, the Trust.  We believe that through effective management and investigation of compliments and complaints we can identify learning to achieve excellence and continuous improvement. The following principles underpin our approach to handling compliments [...]

Protecting our Amazing Waterways

Protecting Our Amazing Waterways   Here at Dudley Canal and Tunnel we are pleased to work closely  with Canal and River Trust to ensure the ongoing engagement, care and preservation of our amazing waterways. Check out their website to find out about all the great work they are doing.   Canal [...]

Family Friendly Manifesto

FAMILY FRIENDLY MANIFESTO At the Heart of What we do Children, parents, grandparents, aunts, uncles, cousins - the whole family can enjoy a fun a day out with us here at Dudley Canal & Caverns. As part of this commitment we're signed up to the Kids in Museums Manifesto, which outlines [...]

Archives

ARCHIVES Dudley Canal & Tunnel Trust Archive Department Through the hard work and dedication of our volunteers we have an amazing digitised collection charting the history of the Trust but also the history of the wider area. Our collection is predominantly about the Canals in and around the West Midlands but [...]

History Of The Tunnels

HISTORY History of the Tunnels 1775 Work began on Lord Dudley and Ward’s branch canal from the Birmingham Canal to his Tipton Colliery and a 250-yard tunnel to his limestone mines under Castle Hill. 1776 2nd April - Separate Acts for the Stourbridge Canal and Dudley Canal were passed by Parliament. [...]

Historic Boats

HISTORIC BOATS Bittell Stewarts & Lloyds Limited commissioned two new tugs from Yarwoods at Northwich, Cheshire who in 1934 built the hulls for tugs Number Four and Number Five. The cabin of Number Five was put on by Harris boat builders at Bumblehole, Netherton, Worcestershire soon after; it’s probable that Number [...]

Forging A Future For Dudley

FORGING A FUTURE Dudley Borough Vision 2030 We are proud to be part of the Dudley Forging a Future campaign which recognises 7 great aspects of all there is to do and see and experience here. To learn more about the campaign, have a watch of their video!

Safeguarding Statement

SAFEGUARDING STATEMENT Ensuring a Safe Environment Dudley Canal & Caverns welcomes visitors of all ages and abilities. As an organisation we have a responsibility to ensure a safe environment for all users of our site, this includes staff, volunteers, trustees, and visitors; regardless of their age or physical ability. Our Safeguarding [...]